Kindness can be expressed in a number of ways, and it can be particularly powerful when it is unexpected. Whilst you may not always be able to rely on the kindness of strangers, it can really make a difference when you experience such a moment.

I have never been bothered by heights. I like the vantage points offered from lookouts and tall towers offering panoramic views. But then I had a moment when I felt suddenly and inexplicably overwhelmed by vertigo.

I had wandered off to explore the Woodford Academy. This was my first visit and it happened to be on an open day when there was a guided tour featuring several artistic installations. Whilst this was interesting, I had wanted to get an idea of the history of the place, and so I left the gathering group and took myself up a rather steep flight of stairs to the first floor to view the old bedrooms. There was a sign on the staircase, which was effectively carved into a corner of the building, advising that the stairs were very steep. I trotted up, only noting as I turned for the second flight that there was no bannister or handrail on the upper section.

I had a good look around the first floor, enjoying the view looking over the garden and onto the highway. It was nice to daydream and imagine some of the scenes that would have passed by, from the days of the gold rush and the arrival of the railways, to men travelling to Sydney as part of the Cooee March.

I could hear the guided tour downstairs and took the opportunity to look closer at the furniture and displays providing insights into earlier times. The crowd moved on and I decided it was time to go. But when I approached the staircase I felt a wave of dizziness at the thought of winding my way down the steps, especially the top section without a handrail. I turned around and went back into one of the bedrooms, unsure as to what to do next. I could hardly call out for help, as the guided tour had moved on. And wasn’t it my fault anyway for not heeding the sign? I moved between the rooms, feeling a bit trapped. Then I heard footsteps on the stairs.

An older couple appeared and looked through the rooms. They said hello and continued talking between themselves about a similar staircase that they had come across, and how tricky it was to navigate. I said nothing, thinking that perhaps I could just follow them down the stairs.

As they were getting ready to go, I mentioned that I was feeling anxious about getting back to the ground floor and without any fuss, the husband offered to guide me. His wife led the way, then he took the stairs down to the corner adjacent to the handrail and reached his hand out to me. It was a simple gesture which eased my panic. He made sure I arrived safely on the ground floor before nodding at my thanks and heading off.

When was the last time you experienced the kindness of a stranger? Or perhaps you were the kind stranger?

[Photo: The Company of Trees by Ro Murray and Mandy Burgess spotted at the Blue Mountains Cultural Centre, Katoomba]